We collect only the technical information necessary to operate our site and provide our services. This includes your browser type, operating system, IP address, and the date/time of your visit. We use common internet technologies, such as cookies, to gather this information. Cookies are small data files stored on your hard drive by a website. We use cookies to improve your browsing experience. You can disable cookies through your browser settings, although this may affect your ability to use our site.
We also collect any contact information you choose to provide, such as your name, email address, and phone number. We collect this information only when you voluntarily provide it, such as when signing up for our newsletter or contacting our customer service team.
Importantly, Vitality Balance Clinic does not collect any health information. We do not gather or store any medical, genetic, or other sensitive health data.
We use your data to provide and improve our services. We may use your contact information to respond to inquiries, send confirmations and updates about orders, and administer our loyalty rewards program.
We also analyze site traffic to understand how our site is being accessed and used. This allows us to improve the site for optimal user experience. We may track how users navigate through the site, use certain features, and interact with pages. No individuals are identified through aggregated traffic data.
Your information helps us better understand our clients so we can continue providing excellent service.
You have certain rights related to your personal data under privacy laws. This includes:
If you wish to exercise any of these rights, please contact our Data Protection Officer. We aim to respond to all requests within 30 days.
We may amend this privacy policy from time to time to ensure it remains up-to-date. Any changes will take effect immediately when posted. Your continued use of our site or services following changes means you accept the revised privacy policy. We encourage you to periodically review this page for the latest information about our privacy practices.
We hope this overview clearly explains our privacy practices at Vitality Balance Clinic. Responsible data handling allows us to provide excellent service while respecting your rights. Please don't hesitate to contact us if you have any questions about this policy or our services in general. We value you as a client.